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What happens next

We review your message and respond by email or phone. Response times may be longer on weekends and public holidays.

Who you are dealing with

This website is operated by blotgner.com, a private entrepreneur (PE) registered in Ukraine, EDRPOU code 92628739, office: Office 507, Business Center Leonardo, 7B Bohdana Khmelnytskoho Street, Kyiv, 01030, Ukraine. Managing Director: Daniel Lopez. These details are published under Article 7 of the Law of Ukraine No. 675-VIII of 3 September 2015 “On Electronic Commerce”.

Consumer information and complaints

Service descriptions, prices and terms are presented clearly and accurately in line with Article 15 of the Law of Ukraine No. 1023-XII of 12 May 1991 “On Consumer Protection”. To submit a complaint or raise a dispute, email contact@blotgner.com or call +380 982 836 9265; claims are handled under the same law.

As required by the Law of Ukraine No. 2704-VIII of 25 April 2019 “On Ensuring the Functioning of Ukrainian as the State Language”, consumer information is also available in Ukrainian — request it via the contacts above.

Personal data and cookies

Names, phone numbers and other personal data you send are processed on a lawful basis with a privacy notice, in accordance with the Law of Ukraine No. 2775-IX of 1 December 2022 “On Personal Data Protection”. Cookie and tracking technologies are used in line with the Law of Ukraine No. 1089-IX of 16 December 2020 “On Electronic Communications”.

Advertising and service claims on this site are accurate, substantiated and not misleading, as required by the Law of Ukraine No. 270/96-VR of 3 July 1996 “On Advertising”.